Privacy Policy

1. Introduction

UAE Parking ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our Service:

Personal Information

• License plate numbers you choose to save for quick access
• Email address (if you contact us for support)
• Parking session history and preferences
• Any other information you voluntarily provide

Usage Information

• App features you use and frequency of use
• Parking zones you search for or view
• Time spent in different sections of the app
• Language preferences and settings

Device Information

• Device type, operating system, and version
• App version and installation date
• Device identifiers and advertising IDs
• Network information and IP address

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service:

• Provide parking information and SMS payment assistance
• Remember your saved license plates and preferences
• Improve app performance and user experience
• Provide customer support and respond to inquiries
• Send important updates about the app or service
• Ensure app security and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

• Analytics providers to understand app usage patterns
• Cloud storage providers for data backup and security
• Customer support platforms for handling inquiries
• All service providers are bound by confidentiality agreements

Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• In case of business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure servers and regular security updates
• Access controls and authentication measures
• Regular security audits and monitoring

6. Data Retention

We retain your personal information only as long as necessary:

• License plate data: Until you delete it or uninstall the app
• Usage data: Up to 2 years for analytics purposes
• Support communications: Up to 3 years for service improvement

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Export your data in a machine-readable format
• Objection: Object to certain uses of your information

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies for app functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• You can control cookie settings through your device preferences

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: